Refund & Cancellation Policy

Last updated: 16 November 2026

Cancellation

You can cancel any time: revoke the AutoPay mandate in your UPI app, or email support@kynvoraai.com. Your plan stays active until the end of the period already paid.

Refunds

• Within 7 days of your first payment, if you've used fewer than 20% of the plan's credits, we refund the full amount on request.
• Duplicate or failed-but-debited payments are refunded in full.
• Renewals, used credits and annual plans after the first 7 days are not refundable, except where the law requires.

How refunds are paid

Approved refunds go back to the original payment method through Razorpay within 5–7 working days. Your bank may take a little longer to show it.

Free and bonus credits

Free, check-in and bonus credits have no cash value and can't be refunded.